Chatbot & WhatsApp Automation Services
We provide comprehensive AI chatbot development, Generative RAG implementation, and WhatsApp server setup using Baileys for Malaysian businesses. One-time setup cost, free WhatsApp library, ongoing support available.
AI Chatbot Development
Custom AI-powered chatbot development using advanced language models. Intelligent conversational AI that understands context, provides accurate responses, and learns from interactions. Perfect for automating customer service, sales inquiries, and support.
Generative RAG Implementation
Retrieval Augmented Generation (RAG) technology combines information retrieval with generative AI. Chatbots access your company's knowledge base, documents, and databases to provide accurate, context-aware responses. Enhanced accuracy with up-to-date information.
WhatsApp Server Setup (Baileys)
Complete WhatsApp server setup using Baileys - a free, open-source WhatsApp Web API library. No WhatsApp Business API costs required. Direct WhatsApp integration for automated messaging, customer service, notifications, and chatbot conversations.
Why Use Baileys for WhatsApp Integration?
Baileys is a completely free, open-source WhatsApp Web API library that provides direct WhatsApp integration without expensive WhatsApp Business API costs. Here's why Malaysian businesses choose Baileys.
100% Free & Open Source
Baileys is completely free and open-source. No monthly subscriptions, no per-message costs, no API fees. Unlike WhatsApp Business API which charges per conversation, Baileys uses WhatsApp Web protocol directly - saving Malaysian businesses thousands of Ringgit monthly.
No API Limitations
WhatsApp Business API has strict rate limits and conversation pricing. Baileys has no such limitations - send unlimited messages, handle unlimited conversations, and scale without worrying about API costs or message quotas. Perfect for high-volume customer service.
Baileys Technical Details
Baileys is a TypeScript/JavaScript library that implements WhatsApp Web protocol. It connects to WhatsApp Web servers using the same method as WhatsApp Web browser client, allowing you to interact with WhatsApp programmatically. The library is:
- Free & Open Source - Released under MIT license, completely free to use
- No WhatsApp Business API Required - Uses WhatsApp Web protocol directly
- Cost Savings - Save RM 500-5000+ monthly compared to WhatsApp Business API
One-Time Setup Service Packages
Choose the setup package that best fits your business needs. One-time setup cost with optional ongoing support. Baileys WhatsApp library is completely free.
Basic WhatsApp Bot Setup
Essential WhatsApp chatbot setup using Baileys. Perfect for businesses starting with WhatsApp automation.
- Baileys WhatsApp Server Setup
- Basic Rule-Based Chatbot
- Text Message Handling
- Server Configuration
One-Time Setup: From RM 2,500
AI Chatbot with RAG Setup
Complete AI-powered chatbot with Retrieval Augmented Generation. Intelligent responses based on your knowledge base.
- Everything in Basic Package
- AI Chatbot Development (LLM Integration)
- RAG Implementation
- Knowledge Base Integration
- Multi-Language Support
One-Time Setup: From RM 8,500
Enterprise Package
Full-featured enterprise solution with advanced features, CRM integration, analytics, and custom development.
- Everything in AI RAG Package
- CRM System Integration
- Advanced Analytics Dashboard
- Media Handling
- Priority Support (3 months)
One-Time Setup: From RM 15,000
Ready to Set Up Your WhatsApp Chatbot?
Let's discuss your chatbot and WhatsApp automation needs! One-time setup cost, free Baileys library, massive savings compared to WhatsApp Business API.
Free Consultation
Discuss your chatbot needs with our AI experts. We'll assess requirements and provide recommendations.
Schedule ConsultationGet Setup Quote
Receive detailed proposal with package options, features, timeline, and transparent one-time pricing.
Request QuoteThe Host With The Most - Enterprise Infrastructure
We invest in premium hardware and technology to give you better value and performance
100% Samsung Enterprise SSD Storage
We use premium Samsung Enterprise SSDs in our storage arrays - not cheap hardware. This ensures maximum performance and reliability for your websites at all times.
Dual 12-Core Intel Xeon Processors
Each Dell web server has two Intel Xeon Scalable 12-core processors with hyper-threading (48 logical cores) and 64 GB 3200 MHz DDR4 RAM for exceptional performance.
Data Security & Offsite Backups
Security baked into every layer. Our storage is resilient to server and disk failures with no downtime. Daily offsite backups provide extra protection for your data.
ISO 27001 Certified Data Centres
We exclusively operate from ISO 27001 accredited data centres with outstanding uptime records, robust security measures, and full compliance with industry standards.
IPv6 & HTTP/2 Support
Built for the future. We support IPv6 (new IP address standard) and HTTP/2 protocol as standard, resulting in faster loading websites and happier users.
24/7 Expert Support Team
Our award-winning support team is available 24/7 through live chat and tickets. Fast, reliable solutions with a wealth of industry experience whenever you need assistance.
Additional Technical Features Included
Everything you need for professional web hosting in Malaysia
Built-in Web Application Firewall (WAF)
1 Tbps+ Anti-DDoS Protection
Free SSL Certificates for All Domains
Website Acceleration Suite
Redundant Web Servers with Failover
Built-in Replication & Load Balancing
Email Hosted on Separate Secure Servers
Isolated Web, MySQL, FTP & Control Panel
PHP 8.3, 8.2, 8.1 & Multiple Versions
MySQL 8.0 & MariaDB Support
Perl, Python, Ruby on Rails Support
80+ One-Click App Installs (WordPress, Joomla, Drupal, Magento)
Advanced cPanel Control Panel
Git Version Control Integration
Cron Jobs for Scheduled Tasks
phpMyAdmin Database Management
Secure FTP & SFTP Access
Advanced Email with Anti-Spam & Virus Protection
Website Statistics with AWStats
Two-Factor Authentication (2FA) Security
Frequently Asked Questions
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Why is Baileys free? Is it legal?
Baileys is a free, open-source library that implements WhatsApp Web protocol - the same protocol used by WhatsApp Web browser. It's completely legal and widely used. The library is free because it's open-source community software (MIT license). Unlike WhatsApp Business API which charges per conversation, Baileys connects directly to WhatsApp servers using the same method as WhatsApp Web, so there are no API fees.
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What is Retrieval Augmented Generation (RAG)?
RAG is an AI technique that combines information retrieval with generative AI. Instead of relying solely on the AI's training data, RAG retrieves relevant information from your company's knowledge base (documents, FAQs, databases) and uses that information to generate accurate, context-aware responses. This means your chatbot provides answers based on your actual business data, not general knowledge.
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How much does WhatsApp Business API cost vs Baileys?
WhatsApp Business API costs RM 500-5000+ monthly depending on conversation volume (charged per conversation session). Baileys setup is one-time cost with zero ongoing fees. For a business handling 1000 conversations monthly, WhatsApp Business API costs ~RM 1,500/month. Baileys setup pays for itself in 2-3 months and saves thousands annually.
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Can the chatbot handle Bahasa Malaysia?
Yes! Our chatbots support multi-language including Bahasa Malaysia, English, Chinese, and Tamil. RAG technology works across languages, so your chatbot can understand and respond in the customer's preferred language. Perfect for Malaysian businesses.
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How long does setup take?
Setup time varies by package: Basic WhatsApp bot setup takes 3-5 days, AI chatbot with RAG takes 7-10 days, and Enterprise package takes 10-14 days. Timeline depends on knowledge base size, customization requirements, and integration complexity.
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Do you provide ongoing support?
Yes! We offer optional ongoing support packages including maintenance, updates, chatbot optimization, knowledge base updates, monitoring, and technical support. Support packages are separate from one-time setup cost.
